Delay Notice
Dear Valued Customers,
Thank you for choosing us for your custom printing needs. Due to a production equipment upgrade, there will be delays in production and shipping. We apologize for any inconvenience and appreciate your understanding.
To thank you for your patience, all orders placed during the delay period will receive 15% off with code HOLIDAY15 (valid from Jan. 21, 2025, to Feb. 2, 2025).
General Shipping and Production Delays
- Delayed Shipping Period: Orders placed between Jan. 21 and Feb. 2 will be delayed.
- Shipping Resumption: Orders will begin shipping Feb. 2 in the order they were placed.
Specific Product Shipping Delays
The following products have unique delay and recovery timelines:
1. Custom Grocery Bags
- Delayed Shipping Period: Orders placed between Jan. 19 and Feb. 2 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 5 in the order they were placed.
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Affected Sizes:
- D (6" x 4" x 12")
- E (7" x 4.3" x 12.6")
- D (6" x 4" x 12")
2. Custom Twisted Handle Paper Bags and Custom Flat Handle Paper Bags
- Delayed Shipping Period: Orders placed between Jan. 19 and Feb. 2 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 5 in the order they were placed.
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Affected Sizes:
- D (9.1" x 5.9" x 9.8")
- E (11" x 6" x 11")
- F (12.6" x 4.3" x 10.6")
- G (13.8" x 5.1" x 11")
- H (15.8" x 3.2" x 19.7")
- I (16.5" x 5.5" x 12.6")
3. Hot Stamp Printing (All Bags)
- Delayed Shipping Period: Orders placed between Jan. 19 and Feb. 2 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 5 in the order they were placed.
4. Custom Puzzles
- Delayed Shipping Period: Orders placed between Jan. 21 and Feb. 4 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 5 in the order they were placed.
5. Static Clings
- Delayed Shipping Period: Orders placed between Jan. 21 and Feb. 9 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 10 in the order they were placed.
6. Custom Recyclable Cold Cups and Premium Recyclable PP Plastic Cups
- Delayed Shipping Period: Orders placed between Jan. 21 and Feb. 10 will be delayed.
- Shipping Resumption Date: Orders will begin shipping Feb. 11 in the order they were placed.
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Affected Sizes:
- 12 oz Custom Recyclable Cold Cups
- 16 oz Custom Recyclable Cold Cups
- 17 oz Custom Premium Recyclable PP Plastic Cups
- 22 oz Custom Premium Recyclable PP Plastic Cups
Note: Delivery times will be adjusted based on the resumption of shipping. Products will typically arrive within 3-5 business days after shipping resumes.
If you have any questions or concerns, please don’t hesitate to contact our customer support team at support@racetopprint.com or +1(202)-550-6488.
Thank you for your continued support and understanding. We are committed to providing you with high-quality custom printing products and an improved customer experience.
Does text look clear?
Are there any typos?
Do any images appear blurry?
VIs there any unwanted white space?
VIs everything within the canvas?
Are lines and borders at least 4pt?